Feb 24, 2021
Drawing on knowledge gained from over decade spent working in retail, Franky chats all things customer service and shares how she applies many of the same principles in her online business. As well as discussing why it’s so important to create an intentional, positive customer journey or experience, we dive into...
Feb 10, 2021
“The key to juggling is to know that some of the balls you have in the air are made of plastic and some are made of glass.”
Inspired by this
Nora Roberts quote, we’re
discussing the difference between dropping balls and intentionally
placing them down. As well as sharing ways to strip things back in
business and...